Terms & Conditions

The Musical Me LTD., 193 Old Hall Road, Chesterfield, S40 1HG

TMM = The Musical Me LTD.

SERVICES

The Musical Me offers one membership service :

Membership – When you subscribe to the Side Stage of Main Stage Membership, you will receive access to a huge range of educational content including but not limited to Courses, Resources, Access To The Music Curriculum Hotline, Quizzes, Song Bank, PMT Discount.

MEMBERSHIP

There are different types of Academy Membership as follows:

Monthly Main Stage Member: £7.99 Per Month

Yearly Main Stage Member: £79.99 per year

Monthly Side Stage Member: £4.99 Per Month

Yearly Side Stage Member: £49.99 per year

From time to time we may offer discounts on the price of Membership. Prices for our products and services are subject to change without notice. We reserve the right to modify or discontinue services, products or learning tools without prior notice.

Respecting the Children’s Online Privacy Protection Act, we cannot allow children under the age of 13 to open an account with The Musical Me. Children between the ages of 13 and 18 must have a parent or guardian present when using TMM.

GUARANTEE AND REFUNDS

We do not offer refunds if a membership has not been cancelled before the date payment was taken. You have the right to cancel at any time.

FEES, CHARGES AND BILLING

The Musical Me offers discounted memberships, options to purchase individual educational products and services, and options to purchase subscriptions to certain educational products and services. By submitting your credit card, debit card, or PayPal information, and associating that information with your TMM account, you authorise TMM to process your purchase accordingly. If you purchase a monthly or yearly subscription for a product or service, you understand and authorise TMM to automatically renew your subscription until cancelled. You can easily and quickly cancel your subscription by contacting us at support@themusicalme.com.

TMM USERNAME AND PASSWORD

You agree to be the sole user of the username and password you created when joining TMM, and to reasonably protect that username and password, and to notify TMM if you believe it has been breached or otherwise compromised.

PRIVACY POLICY

TMM does not sell, share, or rent any personal information to third parties for any reason whatsoever. TMM uses your name, address, and credit card information solely for billing purposes. TMM uses your email address for delivering administrative and promotional information, which communications you can control and/or unsubscribe from. View our entire Privacy Policy here.

SUPPORT

We provide support free of charge by emailing us at support@themusicalme.com. Our customer support team will usually respond to queries and issues within 24 hours.

If your query or issue is of a technical nature, we may need to refer you to our Technical Support Team. On average, our Technical Support Team will reply within 2 working days.

Please note that TMM is a web-delivered service and in order to access it effectively, you will need to possess a suitable device with a modern browser installed and a fast Internet connection. We cannot support every version of every browser and therefore we encourage you to use your trial periods to help you evaluate TMM to your satisfaction.

INTELLECTUAL PROPERTY RIGHTS

The staff at TMM, and all of the artists and educators that we are privileged to collaborate with, work very hard to author and produce the content that comprises the educational products and services available on TMM. All of our educational products, services and learning tools are protected by United Kingdom and International copyrights, patents, and/or third-party licenses. You agree that you will not share, publish, copy, distribute, re-sell, or otherwise exploit our logos, branding, educational products and services, learning tools, and self-publishing tools or any other form of our intellectual property, for any personal, promotional and/or commercial use, without our express written permission.

USER GENERATED CONTENT

Various sections on the TMM website, and various products and services, allow for user-generated content such as comments, videos, lesson material, audio files, and other related user-generated content. By posting and/or uploading content to TMM, you warrant and represent that you own the rights to the content or are otherwise authorised to post and/or upload such content. Furthermore, you agree to not post and/or upload any inappropriate, profane, vulgar, defamatory, infringing, obscene, tortious, indecent, unlawful, offensive, immoral or otherwise objectionable material or information.

AGREEMENT UPDATES

We reserve the right to add, delete and/or modify any of the terms and conditions contained in this Agreement. TMM reserves the right to update, revise, or otherwise alter the terms and conditions set forth in this agreement, at any time, with notice provided in your TMM account. Your continued use of TMM and its products and services following posting of a change notice or new agreement will constitute your binding acceptance of the changes.

INDEMNITY

You agree to indemnify, defend, and hold harmless TMM, its educators, affiliates, officers, directors, employees, agents, and representatives from any and all third party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of the TMM website or its products, services, and learning tools, your violation of these Terms of Service, or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity.

GOVERNING LAW AND DISPUTE RESOLUTION

If a dispute arises between you and TMM, we strongly encourage you to first contact us directly to seek a resolution by contacting Customer Support. Our Customer Service is available free of charge for every user to submit complaints and other inquiries. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation. Any claim, dispute or matter arising under or in connection with this Terms of Service shall be governed and construed in all respects by the laws of England and Wales. You and TMM both agree to submit to the non-exclusive jurisdiction of the English courts. In simple terms, ‘non-exclusive jurisdiction of the English courts’ means that if you were able to bring a claim arising from or in connection with this User Agreement against us in court, an acceptable court would be a court located in England, but you may also elect to bring a claim in the court of another country instead. English law will apply in all cases.

TERMINATION

TMM reserves the right to terminate your account, subscription, and/or access at any time, and for any reason at our sole discretion.

DISCLAIMERS

To the maximum extent permitted by applicable law, TMM is not responsible for and makes no representations or warranties or endorsements of any kind whatsoever, express or implied, as to: (a) TMM educational products and services, learning tools, and self-publishing tools; (b) the TMM content on or provided through TMM educational products and services; (c) the content or user content (including the accuracy and reliability thereof); (d) any third party content; (e) the linked services; (f) the functions made accessible on or through the TMM educational products, services and learning tools; (g) any products, services or instructions offered or referenced in the TMM website, educational products, services and learning tools; and/or (h) security associated with the transmission of information transmitted to or from TMM or others via the TMM website, educational products and services, learning tools, and self-publishing tools.

In addition and to the maximum extent permitted by applicable law, TMM is not responsible for any damage, injury or loss caused by users of the TMM website, educational products and services, learning tools, and self-publishing tools; or by any of the equipment or programming associated with or utilised in the TMM website, educational products and services, learning tools, and self-publishing tools services; or linked services.

TMM assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration of, any user or member communication.

TMM is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email or players due to technical problems or traffic congestion on the internet or on any of the TMM website, educational products and services, learning tools, and self-publishing tools services; services or linked services or combination thereof, including, without limitation, any injury or damage to users or to any person’s computer related to or resulting from participation or downloading materials in connection with the TMM website, educational products and services, learning tools, and self-publishing tools services; or linked services.

Under no circumstances shall TMM be responsible for any loss or damage, including, without limitation, personal injury or death, resulting from use of the TMM educational products and services, learning tools, and self-publishing tools, or linked services, attendance at a TMM event, from any user content posted on or through the TMM website or linked services, or from the conduct of any users of TMM, whether online or offline.

TMM educational products, services and learning tools, and linked services are provided “as-is” and “as available” and “with all faults” basis and TMM expressly disclaims all warranties, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose, non-infringement, title, custom, trade, quiet enjoyment, system integration and freedom from computer virus. TMM cannot guarantee and does not promise any specific results from use of TMM educational products and services, learning tools, and self-publishing tools, or linked services.

LIMITATION OF LIABILITY

In no event shall TMM be liable to you or any third party for any indirect, consequential, exemplary, incidental, special or punitive damages, including, without limitation, lost profit damages arising from: (a) your use or inability to use the TMM educational products and services, learning tools, and self-publishing tools, or linked services, or the performance of the TMM educational products and services, learning tools, and self-publishing tools, or linked services, (b) any action taken in connection with an investigation by TMM or law enforcement authorities regarding your access to or use of the TMM services, (c) any action taken in connection with copyright or other intellectual property owners or other rights owners, (d) any errors or omissions in the TMM services’ technical operation, or (e) any damage to a user’s computer, hardware, software, modem, or other equipment or technology, including damage from any security breach or from any virus, bugs, tampering, fraud, error, omission, interruption, defect, delay in operation or transmission, computer line, or network failure or any other technical or other malfunction, including losses or damages in the form of lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or equipment failure or malfunction. notwithstanding anything to the contrary contained herein, TMM’s liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to TMM for the TMM services during the term of membership. the foregoing limitations of liability will apply even if any of the foregoing events or circumstances were foreseeable and even if TMM was advised of or should have known of the possibility of such losses or damages, regardless of whether you bring an action based in contract, negligence, strict liability, or tort (including whether caused, in whole or in part, by negligence, acts of god, telecommunications failure, or destruction of the TMM educational products and services, learning tools, and self-publishing tools.

ACKNOWLEDGEMENT

By using TMM educational products, services and learning tools, or accessing the TMM website, you acknowledge that you have read these terms of use and agree to be bound by them.

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